ps4 hdmi not working sound but no picture

Remove the power supply. The cable is fine I have tried it on my Xbox one X and it works.


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Select External Inputs HDMI.

. Power down the console by pressing and holding the Power button for about 3 seconds. If the HDMI cable which sends high-definition pictures and sound from your console to your television is plugged into the port but there is still no video the port may be damaged or not working properly. Troubleshooting steps for picture and sound issues on PS4 consoles.

If your p4 PlayStation 4 is making sound but no audio do what I tell you in the video sorry its my first post in a long time. From the Settings menu select Sound and Screen. The cable and double-check that the plugs are appropriately put into sockets.

When this process fails no visible output appears on the television. Possible signs of a PS4 HDMI port issue are. A black screen or a No Input message.

A summary of the PS4 HDMI port repair process. Select Audio Output Settings. Turn it off by following the steps below.

Ive tried restarting both my computer and the PS4 as well as replacing the HDMI cable. Set the Primaty. But I get a black screen the entire time.

Then select All Audio. Inspect your cables as well as the ports on the devices that they connect to. For the original PS4.

Heres how youre going to do that. Once the PS4 is back to normal go to settings and change the resolution for the best one for your TV. Click on Output to Headphones.

Connect the console directly to the TV HDMI port. Output audio via HDMI and ensure that the Audio Format Priority is set to Bitstream Dolby. The problem goes away when I time off the enhanced hdmi.

Its possible it is your TV but it could be a problem with the HDMI port in the ps4 as well. Removing all other audio or video devices may resolve picture or sound issues. To do that follow the below-listed steps.

This should mostly work fixing the no sound issue on PS4 if the default settings didnt help. Select the one that mentions resolution or display I think it was the second option. Unplug the cable that connects to the power supply.

You will hear one beep when you begin to press and hold the button and a second after about seven seconds. Unscrew the screws that hold the power supply. I have tried multiple HDMI cables including a brand new one different HDMI inputs on the televisions and still nothing.

If you need more help just L. Hey guys I turned on my ps4 today and switched to the HDMI channel to be greeted with no picture but sound and a message on my TV saying unsupported signal. I had to try the standby mode twice to get it to work right.

If your PS4 screen goes black when trying to play a disc or game it may have something to do with HDCP. PS4 to TV Black Screen but could hear sounds When I turn on my PS4 everything starts properly and I could hear the sounds coming from the TV. Remove the plastic covers of the Playstation 4.

Connect the console directly to the TV HDMI port. Unplug the cables that were located under the power supply and unscrew the black screw next to it. Open Settings on your PS4.

The hdmi port is still the same. Even my old PS4 worked just fine and Ive never experienced a single problem with it. On the remote control press the HOME button.

Troubleshooting steps for picture and sound issues on PS4 consoles. 391 Questions View all. Disconnect your HDMI and power cables for a few minutes.

This ensures that the PS4 really turns off which is necessary for starting it in Safe Mode. Using the HOME button. Only sound but no picture.

I have a ps4 that wont work when I have the enhanced hdmi on my tv turned on. Then press and hold the power button on the ps4 seconds. I get sound but no picture.

If that doesnt work then there is likely a problem with the HDMI port of your console. The first thing to try is a new HDMI cable. Turn off both the PS4 and the TV.

That should get the image on the screen. By replacing the HDMI cable or the television a user may be able to access the PlayStation 4 s Sound and Screen menu and. Announced September 7 2016.

The LED light on the console will blink before the PlayStation 4 shuts. Removing all other audio or video other devices may resolve picture or. FC 4485-4052-7934 PSN SARGEh32149606 Xbox live.

Heres how to do that. If you are experiencing sound issues that started from a previous software update please update to the most current system software for your console. This will keep the PS4 at the 460p when it turns on normally.

Power off the Ps4 Then make sure that your tv input is set to the same number as the hdmi port that you have the ps4 connected to. Try this first please. For a couple months now Ive had no sounds from my PS4 to my All in One PC using an HDMI connection.

Then you can adjust your settings correct output on the ps4 menu. Post moved by the moderator to the appropriate forum category. Press and hold the power button on your PS4 for seven seconds.

If you are experiencing sound issues that started from a previous software update please update to the most current system software for your console. Select Watching TV External Inputs HDMI signal format then select the appropriate connection HDMI 1 - 4 and then select a different format. If theres anything unwanted remove it.

It didnt work in the. The problem either lies in your ps4 or your TV. From browsing the internet one common solution I see people suggesting is boot the PS4 into safe mode.

After ensuring that the audio output settings are all set go back to your game and recheck if the sound is audible now. Thu 9th Nov 2017. Then I tried to turn PS4 into safe mode and turned on lower resolution 1080p.

Since you have been changing cords its obviously not the cord. A tight or loose. Tried it on another TV and same problem.

I get video fine but there is no audio with I switch my input to HDMI to play on my PS4. The PlayStation boots up and I can hear the sound when I scroll the menu but not picture at all. Both are high speed cables the cables that come with the Xbox one X.

Fix For PS4 No Sound On Monitor. So I went to best buy and bought very expensive premium high speed hdmi cable. And there was absolutely no problem.

Sound but no picture. A pixelated or distorted screen. The next steps vary depending on your TV menu options.


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