why cant i activate my sprint phone

First of all make sure your phone is fully charged. Check that your computer has an internet connection.

How To Activate A New Sim Card On A Sprint Phone Tom S Guide Forum

Sign in to My Sprint as the account owner.

. Update your PRL and Data Profile. When we first moved to Ting I borrowed a couple of Sprint phones to use until we could save up for the phones we wanted. There are no US employee on calls.

Method 1 Activate Your Phone Online. Make sure the device shown in the New Device to Activate section is the device you want and tap Yes to continue. Hopefully weve already solved your activation issues.

I restarted my phone and have been unable to activate my phone on the network since then. You should see an option there to activate your phone replacement. And make sure to report your network issues in the My Sprint Mobile App and contact Technical Support.

Click Activate your phone to start the process. You can ask a normal agent for up to 25 dollars. Next bring up the number pad and type 06 without the quotation marks.

Back up and Transfer your content. When I tried to activate it Sprint said it was still attached to that persons account. A number will appear this is your IMEI number.

Be sure your battery is fully charged. The My Sprint Mobile App is available for iOS Devices on the App Store and for Android Devices on Google Play. In the My Account area scroll down to the About my devices section and find the phone you would like to swap out.

Sign in to My Sprint with a valid username and password. See Sprints Bring Your Own Phone page for a list of eligible devices. I transfer over all the data from my old 6s phone to the X transfer the SIM card wipe the 6s clean to factory new- but when I try to enter the IMEI for the X online at Sprint to activate it I get the message that This phone cant be activated online.

Ive talked to about 12 different reps including the techs who have done everything possible only to be told everything is fine with my phone and the network. You need to be the account owner or authorized to complete the swap. First of all make sure your phone is fully charged.

With the cable that came with your iPhone or iPad connect your iPhone or iPad to your computer. Activating trapcall on your sprint phone is. They only work in storesCorp.

Do not use cell phones for this. Charge your new phone. You may need this to activate the device.

Wait while your computer detects and activates your iPhone or iPad. Sometimes the process may fail. Also see the Wiki.

Explain your intention to activate your phone at the customer. Well I tried activating it over the phone with sprint and they activated it under the wrong number somehow and now my old phone or this phone will connect to a network or find service it says on my account that the iPhone is activated but when I use the phone alls it says is no service and then a message pops up that says. Under Activate at the top right-hand side of the screen there is a dropdown menu.

Check for and install any system software andor carrier updates for your Device. If asked to enter your password as you activate your. In response to deggie.

I ordered a new iPhoneX online to replace my iPhone6S that was getting dated. Keep your new phone and its box handy. You can then select Manage this device followed by More Options and then Activate a device.

When this occurs hard reset your. This will not work through your cell phone so use a laptop or desktop only. Hello my iPhone XR wont activate on sprint I keep getting phone not activated even though I did the activation with sprint.

Cant makereceive calls texts data and Sprint has already deactivated my old phone. Select Update Profile. If prompted click OK and the phone will restart.

To get your activation code you can either dial 06 or find it on the box. Things about Sprint Customer Care Calls. Be sure to keep the box.

Locate your device on your computer. Sign in to My Sprint and select the phone number you want to activate the device on. Charge the phone you are activating.

Whats more than that theyll need approval. Turns out the user thought that they completely deactivated the phone from their account when in reality they just cut off service and the phone is still on their account. For certain devices you may have to request a ClickIt.

Select the System Update option. Op 6 yr. I cannot get in touch with this person and I wanna put this phone on my account ASAP.

I do wonder why they cant activate them because it is compatible on the Sprint network. Sign in to my sprint and select the phone number you want to activate the device on. Frequently Asked Questions.

Search for Sprint customer service phone number and give Sprint a call and ask for technical help OR maybe Sprint has a office in your city where you are living in the USA and stop by and ask for customer service when. When the phone powers back on go to Settings. When you complete the survey its actually for the employee you spoke to.

If you dont have an. If you are not log in and well help you request permission. How to activate your Sprint phone.

Sign into My Sprint. This could cause problems with programming later. If an alert appears that says Set up as New or Restore from Backup it means your.

Its your phones unique ID and youll need it to identify your handset if. Well point out where to look. A fully-charged device DO NOT turn on your new phone.

Have questions on phone compatibilitybringing your current phone to Sprint. If this isnt an option under System Update in Settings it may be in the About Phone menu or on the More tab. On your new phones key pad press 06 to get your activation code IMEI or locate it on the box.

Dont ask for one. Sign in to My Sprint and select the phone number you want to activate the device on. But if you have more questions or you arent sure what to do next weve included this section just for you.

Select the System Update option. Earlier this week a co-worker put the word out that his wifes phone died and he needed a Sprint phone as a loaner. Sprint says they cant activate a phone because it was last on Ting.

The box your device came in optional To activate your phone online.

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